EULA | Makeitdeductible

END USER LICENSE AGREEMENT

Last Updated: April 21, 2026

1. Parties & Acceptance

This End User License Agreement (the “EULA”) is a binding agreement between ProofPack, Inc. dba MakeItDeductible.ai (or its applicable affiliate) (“Provider,” “we,” “us,” “our”) and the customer or end user who accesses or uses the Services (“Client,” “you,” “your”).

By clicking “I agree,” signing electronically, paying for a Plan, submitting information, using the Services, communicating through WhatsApp or another authorized channel, or otherwise accessing the Services, you agree to be bound by this EULA.

You agree that electronic acceptance, electronic signatures, and electronic communications are binding and enforceable to the fullest extent permitted by law. Provider may maintain electronic records of acceptance, including date, time, IP address, portal session, WhatsApp record, email confirmation, or other digital evidence, and such records shall be deemed presumptive evidence of acceptance.

2. Definitions

“Services”: “Services” means Provider’s proprietary documentation platform and related system functionality through which Client-submitted information is received through web interfaces, messaging channels, and other authorized input methods, and then processed through Provider’s proprietary workflows, templates, formatting rules, agentic instructions, automation logic, AI-enabled tools, and human-supported quality-control processes to generate structured, organized, and standardized documentation and reports intended to assist Client and Client’s advisors in reviewing Client activity and supporting records. The Services are user-directed documentation and reporting tools and are not professional tax, legal, or accounting advice.
“Reports”: “Reports” means output files, summaries, logs, schedules, documentation packages, or other deliverables generated through Provider’s systems based on Client Submissions, in formats such as PDF, DOC, spreadsheet, portal display, or other digital output.
“Client Submissions”: “Client Submissions” means any content you provide or cause to be provided, including messages, data, files, images, receipts, timestamps, locations, travel details, participant names, descriptions, notes, attachments, and related materials.
“WhatsApp Channel”: “WhatsApp Channel” means the WhatsApp group, thread, or channel used for submissions, communications, and delivery, if applicable.
“Plan”: “Plan” means your selected subscription, service level, annual or monthly term, package, or add-on, including any rush delivery, catch-up batch, onboarding package, or special service option.
“Review Window”: “Review Window” means the thirty (30) day period after delivery of a Report during which:
(i) Client may request reasonable corrections at no additional charge (“No-Charge Changes”); and
(ii) if Client’s engaged, licensed CPA notifies Provider in writing, with reasonable specificity, that a delivered Report is not reasonably usable for its intended documentation purpose, Provider will determine in good faith whether the issue is within the scope of the Services and the Review Window and, at its option, either rework the Report at no charge or issue a credit or refund for the applicable billing period in which that Report was delivered (“CPA Satisfaction Assurance”).
"Partner": “Partner” means any sponsor, advisor, CPA, referral source, employer, strategic partner, channel partner, aviation provider, or other third party that may introduce Client to Provider and/or pay Provider on Client’s behalf.

3. Scope of Services; No Tax or Legal Advice; No Reliance

Provider is not a CPA firm or law firm and does not provide tax, legal, accounting, investment, valuation, or other professional advice or representation.

At present, the Services do not provide Client with direct access to Provider’s underlying software platform. Instead, Provider receives Client Submissions through approved channels, including WhatsApp, web-based forms, and other authorized methods, processes such submissions through Provider’s proprietary systems and workflows, and returns Reports or other outputs to Client.

The Services are administrative, documentary, technological, and organizational in nature. The Services may involve a combination of proprietary software, automation, bots, human review, workflow support, report-generation processes, and AI-assisted drafting or formatting tools. The Services do not determine legal compliance, tax treatment, filing positions, eligibility for deductions, active participation, material participation, substantiation sufficiency, or audit outcomes. The Services also do not extend to evaluating, analyzing, advising on, or determining the legal, tax, or accounting implications of the information submitted.

Reports are generated through Provider’s systems based on Client Submissions and may include organization, standardization, formatting, chronology, categorization, documentary structuring, and AI-assisted narrative drafting based on Provider’s methods and the information supplied by Client. Reports do not reflect independent legal, tax, or accounting conclusions by Provider and do not constitute an opinion that any activity, hour total, business purpose, or tax position is valid, sufficient, or allowable.

In generating Reports, Provider’s systems may apply standardized templates, report structures, formatting conventions, taxonomy rules, drafting instructions, workflow logic, and AI-assisted narrative generation to transform Client Submissions into organized report language. These system instructions and methods are created and controlled by Provider and are intended solely to format, summarize, organize, restate, and present Client-provided facts in a more usable documentation format. They do not constitute individualized tax, legal, or accounting advice, and they do not represent an independent determination by Provider that any activity qualifies for any deduction, tax treatment, or legal standard.

No report heading, section title, caption, category label, narrative prompt, or standardized descriptor used in any Report shall be interpreted as a legal, tax, accounting, or other professional conclusion, certification, validation, or determination by Provider. Any such headings, labels, captions, prompts, or descriptors are used solely for formatting, organizational, workflow, readability, or documentation purposes and do not constitute tax advice, legal advice, accounting advice, an opinion, or an independent determination that any activity, business purpose, participation level, substantiation standard, deduction, tax treatment, or legal standard has been satisfied.

Any narrative language, categorization, business-purpose wording, participation-related wording, summary headings, or similar report text is generated as part of Provider’s documentation workflow and must be reviewed and independently approved by Client and Client’s own qualified advisors before reliance or use.

Any human involvement by Provider is incidental to the operation, support, maintenance, quality control, or output of Provider’s systems and does not convert the Services into legal, tax, accounting, or other professional advisory services. Provider does not undertake any professional standard of care, and the Services are not performed under any professional licensing framework.

You acknowledge and agree that:

AI-generated content may be inaccurate (including AI hallucinating and creating incorrect content), incomplete, or legally insufficient;
you are solely responsible for compliance decisions, filing positions, use of the Reports, and determining whether any activity, time entry, business-purpose description, generated summary, or other Report content is accurate and appropriate;
you must consult your own qualified CPA, attorney, or other advisor regarding tax treatment, legal sufficiency, compliance matters, and whether any Report content should be revised before reliance, submission, or tax reporting; and
the Reports are not a substitute for professional advice, may not be relied upon as such, and remain subject to your review, correction, and approval.

We strongly recommend that you promptly review each delivered Report, confirm that the facts, descriptions, hours, and business-purpose statements are accurate, and then share each month’s signed-off documents with your tax CPA or other qualified professional. During the Review Window, we will make reasonable corrections at no additional charge based on feedback from you or your CPA, but you remain responsible for final review and approval of all outputs.

Provider reserves the right, at any time and in its sole discretion, to modify, update, enhance, reduce, or discontinue any feature, format, workflow, delivery method, AI tool, template, report structure, or other aspect of the Services, with or without notice. No modification to the Services shall constitute a breach of this EULA, give rise to any refund or credit obligation (except as expressly provided herein), or create any claim by Client against Provider. Client’s continued use of the Services following any modification constitutes acceptance of the modified Services.

4. License Grant; Ownership

4.1 License

Subject to payment and your compliance with this EULA, Provider grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Reports solely for your internal business, recordkeeping, and tax-compliance purposes.

4.2 Ownership

You retain ownership of your Client Submissions and the factual information you provide.

Provider retains all right, title, and interest in and to the Services, software, software platform, algorithms, workflows, bots, automation systems, templates, methods, presentation formats, report structures, branding, documentation systems, prompts, agentic instructions, report schemas, workflow logic, formatting rules, automation methods, AI orchestration methods, and all related intellectual property.

4.3 Permitted Sharing

You may share Reports with your CPA, attorney, tax preparer, bookkeeper, advisors, lenders, internal personnel, and tax authorities for your compliance, planning, and recordkeeping purposes.

Client alone determines whether, how, and to what extent any Report is used, relied upon, submitted, or disclosed in any tax filing, audit, or legal context.

4.4 Restrictions

Except as expressly permitted in writing, you may not copy, reverse engineer, scrape, decompile, or extract Provider’s methods, templates, systems, workflows, software, bots, automation logic, or internal instruction sets; use the Services or Reports to build or support a competing product or service; remove Provider branding or proprietary notices; or sublicense, resell, or commercially exploit the Services or Reports apart from your own internal use.

Broader usage rights require separate written permission.

5. Client Responsibilities; Attestations

5.1 Accuracy and Responsibility

You are solely responsible for the accuracy, completeness, timeliness, legality, and truthfulness of all Client Submissions and for reviewing all Reports and outputs for accuracy before use, reliance, sharing, or submission. Provider does not independently verify, audit, investigate, or confirm your information.

Provider does not confirm or validate:

business purpose;
legal characterization;
tax treatment;
eligibility for any deduction, credit, loss treatment or position;
time allocations, hours worked, participation levels, material participation, active participation, or satisfaction of any 100 hour or similar threshold;
substantiation sufficiency; or
compliance with IRS, state, or other legal standards, including substantiation or documentation standards required to support a claimed position.

For clarity, Provider’s use of templates, instructions, AI-assisted drafting, or standardized report logic does not mean Provider is independently verifying the facts submitted, adopting Client’s tax position, or rendering an opinion that any legal or tax standard has been satisfied.

You acknowledge that Reports may include AI-assisted summaries, narrative descriptions, categorizations, and standardized explanatory language derived from your submissions and Provider’s internal instructions and templates. You are solely responsible for determining whether that generated language accurately reflects the underlying facts, your actual activities, and the manner in which you and your advisors choose to characterize those facts for tax, legal, accounting, or compliance purposes.

You must review all generated text, including any business-purpose, participation, operational, or tax-related wording, and request corrections during the Review Window if any such wording is inaccurate, incomplete, overstated, misleading, or unsuitable.

5.2 Attestation

Each submission must include, or will be deemed to include, the following attestation:

“I confirm the above is accurate to the best of my knowledge; any estimates are reasonable and supported.”

5.3 Cooperation

You agree to respond promptly to clarification requests and to provide supporting materials upon request. Delays, omissions, or incomplete responses may affect turnaround, quality, and usability of Reports.

5.4 No Verification Obligation

Provider has no obligation to audit, investigate, validate, corroborate, independently verify, or monitor any Client Submissions, activities, or tax positions, and Provider has no duty to determine whether any Client activity or narrative should or should not count toward any tax, legal, or regulatory standard.

5.5 Representations and Warranties
You represent and warrant that:

you have the legal capacity and authority to enter into this EULA;
if accepting on behalf of an entity, you have authority to bind that entity;
your use of the Services will comply with all applicable laws and regulations;
all Client Submissions are and will be accurate and complete to the best of your knowledge, and you will promptly correct any submission you become aware is inaccurate;
you have obtained all necessary consents and permissions to submit any third-party personal data (such as participant names, employee information, or travel companion details) through the Services; and
you will not use the Services for any purpose prohibited by this EULA or applicable law.

A material breach of any representation or warranty constitutes a material breach of this EULA and grounds for immediate suspension or termination under Section 14.
5.6 Prohibited Conduct
You agree that you will not:

submit fabricated, falsified, or intentionally misleading information;
use the Services or Reports to support any fraudulent, illegal, or deceptive tax filing, claim, or transaction;
use the Services to generate documentation for activities that did not occur or time that was not actually spent;
attempt to manipulate Provider’s systems, AI tools, or workflows to produce inflated or misleading documentation;
share access credentials with unauthorized third parties; or
use the Services in any manner that could reasonably expose Provider to legal, regulatory, or reputational risk.

Violation of this Section constitutes grounds for immediate suspension or termination under Section 14 and does not limit Provider’s indemnification rights under Section 13.

6. Contemporaneity; Submission Windows; Backlogs

6.1 Contemporaneity

The Services are intended for ongoing, timely logging. You agree to submit relevant activities and information within fourteen (14) days of occurrence unless otherwise approved by Provider.

6.2 Backlogs and Year-End Bulk

Provider may decline, defer, or reprioritize late, stale, reconstructed, year-end, or bulk submissions. Catch-up work is not guaranteed and, if accepted, may require separate pricing, different turnaround times, reduced formatting options, or additional assumptions disclosures.

6.3 Quotas

Plans may include monthly, quarterly, annual, or other usage quotas. Unused quotas do not roll over unless expressly stated in writing.

7. Delivery; Review Window; Deemed Acceptance

7.1 Delivery

Provider may deliver Reports through WhatsApp, email, secure client portal, secure upload link, or another channel selected by Provider. Provider’s records of delivery, including timestamps, read receipts, portal activity logs, email delivery confirmations, and WhatsApp message status indicators, shall constitute presumptive evidence of the date and fact of delivery.

7.2 Review Window

You have thirty (30) calendar days from delivery of a Report to request corrections (“Review Window”). Such a request must be submitted in writing and must identify the specific errors or deficiencies with reasonable particularity. General requests or expressions that do not identify specific factual errors or structural deficiencies do not constitute valid correction requests and do not toll or extend the Review Window.

7.3 Exclusive Remedy for Report Usability Issues

The Review Window and CPA Satisfaction Assurance are Client’s exclusive contractual remedies for report-format, correction, or usability concerns identified during the Review Window, except as otherwise required by law.

7.4 Deemed Acceptance

If no correction request is received within the Review Window, the applicable Report will be deemed accepted. After deemed acceptance or expiration of the Review Window: (a) Client may not challenge the accuracy, completeness, usability, or fitness of the Report; (b) Provider shall have no further obligation to correct, revise, supplement, or reissue the Report; (c) Client’s exclusive remedies under Section 7.3 shall be fully exhausted; and (d) any claim or cause of action by Client relating to the accuracy, completeness, or substantive content of the deemed-accepted Report shall be permanently barred, regardless of whether such claim sounds in contract, tort, statute, or otherwise. This deemed-acceptance provision applies regardless of whether Client actually reviewed the Report during the Review Window.

7.5 Post-Acceptance

After acceptance or expiration of the Review Window, Provider may, but is not obligated to, make later edits, updates, or restorations.

8. Fees; Billing; Renewals; Third-Party Payment

8.1 Plans; Pricing; Auto-Renewal

Plans may be monthly, annual, project-based, or otherwise structured as communicated by Provider. Unless expressly stated otherwise, recurring Plans auto-renew unless cancelled before the applicable renewal date. Pricing is as listed on Provider’s website, proposal, invoice, checkout flow, or other approved pricing communication. Provider may adjust pricing for any renewal term by providing Client with at least thirty (30) days’ written notice prior to the start of the renewal term. If Client does not cancel before the renewal date, Client is deemed to have accepted the adjusted pricing.

8.2 Overage Work and Add-Ons

Work beyond included scope, rush requests, accepted backlogs, special formatting, unusual report requests, and additional support may be billed as overages or add-ons.

8.3 Refunds

Except as required by law or expressly provided in the Review Window / CPA Satisfaction Assurance, fees are non-refundable once a billing period or service period begins.

8.4 Third-Party or Partner-Funded Payments

If a subscription fee or any portion thereof is paid by a Partner or other third party on behalf of Client:

Primary Obligation. Client remains the contracting party to this EULA and remains bound by all of its terms, regardless of the source of payment.
No Modification of Client Relationship. Payment by a Partner or third party does not replace, modify, or supersede the direct agreement between Provider and Client under this EULA.
Billing and Refunds. Payment by a third party does not modify the billing, renewal, refund, review-window, or other Client-facing terms set forth in this EULA.
Communications. Unless otherwise agreed in writing, Provider may communicate directly with Client regarding onboarding, delivery, corrections, support, and disputes.
Liability and Indemnification. Client remains responsible for compliance with this EULA, including Section 5 and Section 13, regardless of the source of payment.
Separate Partner Agreements. A Partner or other third-party payer may have a separate agreement with Provider governing commercial terms, but no such agreement modifies this EULA as between Provider and Client unless expressly stated in writing.
Optional Partner Access. At Client’s written direction, Provider may grant limited access to certain Reports or related information to a Partner for compliance or reporting purposes. Such access may be limited, conditioned, or revoked by Provider and does not transfer ownership, create new obligations for Provider, or make such Partner a party to this EULA.
Operational Control. No Partner is authorized to modify Provider’s onboarding, review, correction, delivery, or acceptance processes absent Provider’s written consent.
No Expansion of Liability. Payment by a third party does not increase Provider’s obligations or liability beyond the limits set forth in this EULA.
No Third-Party Beneficiary Status. No Partner, sponsor, employer, advisor, or other third-party payer is an intended third-party beneficiary of this EULA unless expressly stated in a separate written agreement signed by Provider.
Referral Disclosure. Provider may, from time to time, introduce Client to third-party sponsors, tax strategists, advisors, vendors, or other service providers based on information shared during the course of the Services. Provider may receive referral fees or other compensation in connection with such introductions. Any such third-party services are independent of the Services, are not controlled by Provider, and are subject to separate agreements between Client and such third parties. Provider does not endorse, guarantee, or assume responsibility for any third-party services, outcomes, or advice, and Client is solely responsible for evaluating and engaging any such third party.

9. Service Continuity; Communications; Backups

9.1 Primary Channel

WhatsApp may be used as a primary communication channel, but Provider may change channels at its discretion.

9.2 Continuity

If WhatsApp is disrupted, unavailable, restricted, removed, or impractical, Provider may continue the Services through email, secure client portal, secure upload links, or another reasonable channel. You are responsible for maintaining current contact information.

9.3 Data Retention and Deletion

Provider may, but is not obligated to, retain backups of data and Reports and related materials for up to one year after delivery, or longer at the discretion of Provider. Any backups are for Provider’s operational convenience and do not create any obligation to preserve, restore, or redeliver data.

At Client’s written request, Provider will use commercially reasonable efforts to delete Reports and Client data from active systems, subject to Provider’s retention needs for legal compliance, dispute preservation, security, backup cycles, and internal compliance. Provider determines the timing and scope of any deletion in its sole discretion. Deletion may be permanent and irreversible, and Provider has no liability for loss resulting from deletion at Client’s request.

Aggregated Data (as defined in Section 10.1) is not subject to deletion requests.

10. Confidentiality; Security; Subprocessors

10.1 Confidentiality

Provider will use commercially reasonable efforts to keep Client Submissions confidential and to use them solely to provide, administer, secure, support, and improve the Services, administer the client relationship, comply with law, enforce rights, and maintain system integrity. This includes Provider using Client Submissions to: (a) provide, administer, secure, support, maintain, and improve the Services; (b) administer the Client relationship; (c) comply with applicable law; (d) enforce Provider’s rights; (e) maintain system integrity; (f) generate aggregated, anonymized, or de-identified data that does not identify Client or any individual (“Aggregated Data”); and (g) train, improve, and develop Provider’s AI tools, algorithms, workflows, templates, and systems. Provider owns all Aggregated Data and may use it for any lawful business purpose, including product development, benchmarking, analytics, marketing, and improvement of Provider’s AI models, without restriction, compensation, or further obligation to Client. Aggregated Data is not considered Client Submissions or confidential information.

For clarity, Provider’s use of Client Submissions to improve its AI tools and systems does not grant Client any ownership interest in Provider’s intellectual property or any right to the outputs of such improvements.

10.2 Security

Provider will use commercially reasonable administrative, technical, and organizational safeguards appropriate to the nature of the Services. However, Provider does not control and does not warrant the security of third-party platforms, including WhatsApp/Meta, email systems, hosting providers, or internet infrastructure.

10.3 Subprocessors and Service Providers

Provider may use affiliates, contractors, subprocessors, communication tools, hosting providers, storage vendors, security vendors, bots, automation tools, AI-enabled tools, and other service providers to perform, support, maintain, or improve the Services.

10.4 Data Retention and Deletion

Data retention and deletion are governed by Section 9.3.

10.5 Security Incident Notification

If Provider becomes aware of a confirmed unauthorized access to or disclosure of Client Submissions that Provider reasonably determines is likely to cause material harm to Client (“Security Incident”), Provider will notify Client without unreasonable delay. Notification will include a general description of the incident and measures taken or proposed. Provider’s notification does not constitute an admission of fault or liability, and Provider’s sole obligation with respect to a Security Incident is notification as described in this Section.

11. Disclaimers

THE SERVICES AND REPORTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING:

Reports do not guarantee IRS acceptance, audit outcomes, legal sufficiency, tax treatment, active participation, material participation, eligibility for any deduction or loss treatment, or satisfaction of any hour-based threshold;
Provider does not warrant that the Services will be uninterrupted, error-free, or available through any particular platform; and
Provider does not warrant that Reports will satisfy any regulator, examiner, auditor, tax authority, lender, insurer, investor, or advisor, or that any narrative, categorization, or AI-assisted draft language in a Report will be accepted without further review, revision, or corroboration.

12. Limitation of Liability

Regardless of any statute or law to the contrary, any claim or cause of action arising out of or relating to this EULA, the Services, or any Report — whether sounding in contract, tort, statute, warranty, or otherwise — must be commenced within one (1) year after the date on which Client first knew or reasonably should have known of the facts giving rise to the claim, or such claim shall be permanently barred. This one-year limitation applies to all claims except those for which a shorter limitation is provided elsewhere in this EULA. For clarity, claims relating to the accuracy, completeness, or substantive content of any Report are subject to the shorter limitation set forth in Section 7.4 (Deemed Acceptance), and the one-year period in this Section does not extend, revive, or override the Section 7.4 bar.

To the maximum extent permitted by law, Provider’s total cumulative liability for any claim relating to Client, the Services, or any Report shall not exceed the total amount actually paid for the specific subscription term, annual term, project term, or billing period directly associated with the claim, regardless of whether such fees were paid by Client or by a third party on Client’s behalf.

Liability may not be aggregated across multiple years, subscription terms, Reports, billing periods, or claim periods.

Provider shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including lost deductions, denied tax benefits, penalties, interest, lost profits, lost revenue, business interruption, or reputational harm.

If a subscription or related fees are paid by a third party on behalf of Client, such payment does not expand Provider’s liability. Unless a separate written agreement exists with the paying third party, no such third party shall have any right to claim damages, credits, refunds, or remedies under this EULA.

13. Indemnification

You will indemnify, defend, and hold harmless Provider and its affiliates, officers, managers, employees, contractors, successors, assigns, and agents (“Provider Indemnitees”) from and against any claims, penalties, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

inaccurate, incomplete, false, misleading, stale, or unsupported Client Submissions;
your misuse of the Services or Reports, including in tax filings;
your failure to review Reports within the Review Window;
your failure to consult qualified advisors;
any third-party claim arising from your use of the Reports, including claims by co-investors, partners, lenders, or tax authorities;
your violation of applicable law, including tax fraud and negligent misrepresentation;
your filing positions, legal conclusions, compliance decisions, or tax treatment decisions; or
your breach of this EULA.

Provider shall have the right, at Client’s expense, to assume or participate in the defense of any claim subject to indemnification under this Section. Client shall not settle any claim that imposes any obligation or liability on Provider, or that does not include a full and unconditional release of all Provider Indemnitees, without Provider’s prior written consent.
Client shall provide Provider with prompt written notice of any claim subject to indemnification, cooperate fully in the defense, and provide all reasonably requested information and assistance. Failure to provide prompt notice shall not relieve Client of its indemnification obligations except to the extent Provider is materially prejudiced by such failure.
Client’s indemnification obligations shall survive termination or expiration of this EULA.

14. Term; Suspension; Termination

This EULA begins when you first accept it, pay for a Plan, use the Services, or submit information, and continues until terminated.

Provider may suspend or terminate access to the Services for non-payment, abuse, suspected fraud, security concerns, legal risk, misuse of the Services, excessive backlog, non-responsiveness, or other conduct inconsistent with this EULA. During any suspension period, Client’s payment obligations under the applicable Plan continue and Provider shall have no liability for any delay, non-delivery, or loss arising from the suspension.

You may terminate by cancelling your Plan or discontinuing use of the Services, but prepaid amounts are non-refundable except as expressly provided in this EULA or as required by law.

Termination does not eliminate accrued payment obligations, accepted Reports, indemnification duties, usage restrictions, confidentiality obligations, or any provision that by its nature should survive termination.

15. Governing Law; Disputes

The parties agree to first make a good-faith effort to resolve any dispute informally for at least thirty (30) days.

If no resolution is reached, any dispute, controversy, or claim arising out of or relating to this EULA shall be resolved exclusively by binding arbitration administered by the American Arbitration Association, under its applicable commercial rules, with arbitration held in Fulton County, Georgia, unless the parties agree otherwise.

Except to compel arbitration, enforce an arbitration award, collect undisputed amounts owed, or seek temporary injunctive or equitable relief to prevent immediate or irreparable harm, neither party may bring or participate in litigation in any court relating to this EULA.

To the maximum extent permitted by law, each party waives any right to bring or participate in any class, collective, consolidated, or representative action arising out of or relating to this EULA.

YOU UNDERSTAND THAT YOU ARE WAIVING YOUR RIGHT TO HAVE A JUDGE OR JURY DECIDE YOUR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION.

16. Force Majeure

Provider shall not be liable for any delay, interruption, degradation, or failure to perform resulting from events beyond its reasonable control, including outages or failures involving WhatsApp, Meta, email providers, hosting providers, internet service providers, cloud vendors, cyber incidents, labor disputes, governmental action, natural disasters, war, terrorism, epidemics, or other force majeure events.

17. Changes

Provider may update this EULA from time to time.

If changes are material, Provider will provide notice by email, portal notice, WhatsApp, or another reasonable method at least thirty (30) days before the effective date, unless a shorter period is required by law, security needs, service integrity, or urgent operational necessity.

Changes apply prospectively. Continued use of the Services after the effective date constitutes acceptance of the updated EULA.

No change to this EULA will retroactively alter fees already paid or Services already completed unless expressly stated.

18. Miscellaneous

Client acknowledges that it is not relying on any marketing materials, demonstrations, website statements, forecasts, or other representations not expressly set forth in this EULA.

This EULA constitutes the entire agreement between Provider and Client regarding the Services and supersedes prior or contemporaneous understandings on that subject, except for any separate written agreement expressly signed by Provider and Client.

If any provision of this EULA is held unenforceable, the remaining provisions shall remain in full force and effect.

Provider’s failure to enforce any provision is not a waiver of that provision.

You may not assign this EULA without Provider’s prior written consent. Provider may assign this EULA in connection with a merger, sale, reorganization, or transfer of substantially all relevant assets.

19. Contact

MakeItDeductible.ai
All mail sent to: team@makeitdeductible.ai